Exchange and Refund Policy
At Wild Aurum, each piece of jewelry is handcrafted with care and attention to detail for every order. Due to the handmade and personal nature of our products, refunds are issued on a case-by-case basis to ensure the safety and integrity of our designs.
If your item arrives damaged during shipping, we’re happy to offer an exchange or issue store credit equal to the value of the item. Please contact us within 7 days of receiving your order, and we’ll assist you with the process.
Thank you for supporting a small, handmade business—we appreciate your understanding!